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Commonly asked questions > Delivery > What time is my delivery arriving?

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The dispatch team will call you 2 days before your day of delivery to give you an estimated time of arrival and confirm your order.

Our drivers will also call you approx 30 minutes prior to arriving on your site, and will also advise you if they are running early or late.

We endeavor to arrive within the time frame we have given you, however, a hold up on a previous delivery, traffic accidents or road detours may throw our schedule out for the whole day, and we may be early or late for reasons beyond our control.

In the event that the estimated arrival time will be affected, we will contact you to advise of this as soon as possible.