WaterStore Poly Tanks - Poly Water Tanks


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Commonly asked questions > Layby's, Refunds, Cancellations & Deposits > Do you accept Layby?

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Water Store Poly Tanks is happy to offer you a lay-by service on any purchase of $200 or more. All that we require is a deposit of 15% of the total purchase. 

From the date of the original purchase, you then have 16 weeks to pay off the outstanding balance by making regular fortnightly payments. We are happy to accept cheque, cash, Eftpos, credit card or payments direct into our bank account.

 Layby is not available on:

  • SALE DAYS or PROMOTIONAL EVENTS
  • Bartercard transactions

Individual items may not be separated from a lay-by until the final payment has been received.

 

Cancellations & Refunds on a layby:

Please note that you are not entitled to a refund or exchange if you simply change your mind. Nor are you entitled to pay a reduced price if the goods you have on lay-by go on sale during the term of your lay-by.  

In the event of a refund, a $55 administration fee will be charged prior to sending your refund. All refunds will be via company cheque to the original purchaser and sent via regular mail - please allow up to 24 hours for processing.

If at any stage you are having difficulty meeting your repayments, please discuss this directly with the Accounts Manager for alternative arrangements.

 

Issue 1 - 1/9/10